Ask for help politely

1. 1

   すみません、ちょっといいですか

   sumimasen, chotto ii desu ka

   Getting a staff member's attention politely. すみません、ちょっといいですか means 'Excuse me, do you have a moment?', a safe opener.

   Use when getting a store employee's attention, asking for help, approaching staff

   すみません、ちょっといいですか。

   sumimasen, chotto ii desu ka.

   Excuse me, do you have a moment?

2. 2

   これはありますか

   kore wa arimasu ka

   Asking if something is available. Point at an item or describe what you need + はありますか.

   Use when looking for a specific item, asking if something is in stock, checking availability

   これはありますか。

   kore wa arimasu ka.

   Do you have this?

3. 3

   〇〇はどこですか

   [item] wa doko desu ka

   Asking where something is. Name the item or section + はどこですか.

   Use when looking for a section, finding a product, locating toilets or exits

   トイレはどこですか。

   toire wa doko desu ka.

   Where is the toilet?

4. 4

   もう一度お願いします

   mō ichido onegaishimasu

   Asking someone to repeat. もう一度お願いします means 'one more time, please.' Essential when you don't catch what was said.

   Use when didn't catch what was said, asking staff to repeat, listening rescue

   もう一度お願いします。

   mō ichido onegaishimasu.

   One more time, please.

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